SINGLE SESSION PRICES
MANUAL
From £40
Per HourAUTOMATIC
From £40
Per HourSPECIAL OFFERS
10 HOURS OF MANUAL LESSONS
From £390
In Advance10 HOURS OF AUTOMATIC LESSONS
From £390
In AdvanceTEST CENTRES CAR HIRE PRICE LIST
From 195£ for the test centres below with pick up time 1.30 hr before the test:
Hendon – mill Hill – Borenwood – Wood Green - Barnet - Watford - Morden - Tolworth - Pinner
From 175£ for the test centres below with pick up time 1.30 hr before the test:
Southall – Yeading – Greenford – Isleworth - Pinner
LESSONS TERMS AND CONDITIONS
1. General conduct
We will be courteous, polite, tidy and punctual. We will behave in a professional and ethical manner at all times. Our training car will be well maintained, clean and tidy (weather permitting). Our car is fitted with dual-controls and is fully insured for driving tuition purposes. We will not smoke in the training car at anytime, nor will we use your lesson time for any other form of business, personal or otherwise without your expressed permission.
2. Driving Licence and eyesight
You must hold a current, valid driving licence (provisional or full), which must be produced on or in advance of your first driving lesson. You must also check that you can read a number plate at a distance of 20.5 metres (i.e. 67 feet – about 5 car lengths) with prescribed visual aids (i.e. contact lenses or glasses) if normally worn. Please note if you need contact lenses or glasses to achieve this you must make sure you wear them on each and every driving lesson.
3. Safety, comfort and well being
Safety is a shared responsibility as identified below:
a. In the interests of comfort and safety you are advised to wear suitable footwear and clothing which does not restrict movement or which is inappropriate, distracting or could lead to embarrassing situations.
b. It is important you act responsibly at all times and give your undivided attention to the driving task at hand. Should anything be distracting you during your lesson it is important that you make me aware of this fact even if it is something we are doing. Similarly if you are feeling uncomfortable or uneasy about any driving task please let us know. We will be grateful for your feedback and we will think no less of you for doing this.
c. In an emergency situation it is important you follow my instructions and allow me to take control of the steering wheel if necessary to avoid an incident. We may also need to make use of the dual controls (i.e. brake and or clutch pedals) and thus override your use of them. As soon as it is safe to do so we will advise you of why my actions were necessary and help you to calm down if required. Any subsequent discussion will focus on what can be learnt rather than who was to blame.
d. We will do our best to deliver any instructions or take any actions (even in an emergency) in a calm and measured manner so as not to alarm you or make you feel uncomfortable or disheartened in any way. We will definitely not shout at you or make any sarcastic or derogatory remarks.
e. You can be assured we will not use improper language or suggestive behaviour and/or physical contact.
f. You must take note of any medication you are taking which may affect your ability to drive safely and advise us accordingly before taking any lesson booked. Similarly, you should inform us of anything you feel might impact on your ability to undertake the proposed lesson safely.
4. Driving under the influence
To ensure the safety of you and other road users we reserve the right to cancel any lesson if you are or if we suspect you are under the influence of drugs, legal highs and/or alcohol (prescribed or otherwise). If this occurs the full training fee for the period in question will be lost or charged.
5. Lesson postponement
You may lose, or be required to pay for, any lessons booked in our diary which are postponed or cancelled by you, especially if we are unable to obtain new replacement work for those appointment time(s). However, we reserve the right to postpone lessons if we consider the weather or road conditions to be unsuitable or dangerous. Unfortunately, we cannot be held responsible for any costs incurred as a result of us having to postpone any lessons, for whatever reason.
6. Punctuality
In your own interests you are advised to be punctual for your lesson appointments. All such appointments should be recorded (and checked where possible with me) in your Driving Skills Workbook (Appointment Record section) to ensure mistakes are avoided.
We would normally wait for you for a maximum of 15 minutes before the lesson would be abandoned and the lesson fee forfeited or become due for payment. A reciprocal waiting time may become necessary if we are delayed due to unforeseen circumstances. We will make up any lesson time lost as a result of this at the end of the normal lesson time or as soon as possible. Any such shortfall should be recorded in your Driving Skills Workbook and initialled by me.
7.Payments
. If you decide to pay each hour individually, you must have one lesson paid for in advance at all times as we have a 24 hrs cancellation policy & must be given at all times.
. Failure to give 24 hrs or less will mean you are liable for the full cost of cancelled lesson
. Weekend lessons cannot be cancelled.
. All payments must be done directly to the instructor by cash or cheque.
. All refunds must be requested within one year of payment & must be directly to the instructor.
8. The Driving Test
a. Bookings
Driving tests can be booked by you or us. Driving test bookings always take priority over other lessons. Therefore, your lesson may be postponed to allow for someone else’s driving test and vice-versa. Changes to lesson bookings as a result of this will be notified immediately. Test appointments must be notified to me as soon as they are known to you, otherwise we cannot guarantee to provide a vehicle for the test or any lessons just prior to it.
b. Use of the vehicle
In the interests of customer and public safety we reserve the right to withhold the use of the training car for the test if, in our opinion, your driving is actually or potentially dangerous – behaviour which if repeated on the test would result in a test failure.
c. Test cancellation
Three clear working days (Sundays and public holidays don’t count as working days) notice of test cancellation or postponement is required by the DVSA. Therefore to cancel a test booked for a Friday you need to do this online no later than the preceding Monday thus giving three clear working days (i.e. Tuesday, Wednesday and Thursday). Failure to provide the required notice will result in the loss of your test fee. We cannot be held responsible for any postponement or cancellation of tests by you or the DVSA. However, we will do all that is possible to arrange another test as quickly as possible and to help you to reclaim expenses from the DVSA if appropriate.
9. Your statutory rights
Nothing in these terms and conditions will reduce your statutory rights relating to faulty goods or services provided. We have a statutory obligation to provide you with goods and services fit for the purpose for which they were bought and as described. Similarly, any goods supplied by the LDC national booking office must equally be fit for the purpose for which they were bought and as described. If you have any doubts about your statutory rights please contact your local Trading Standards Department or Citizen’s Advice Bureau.